Frequently Asked Questions About Carpet Installation and Stair Runners

Find helpful answers about carpet installation, custom stair runners, carpet repair, stretching, estimates, scheduling, pricing, materials, and our service areas in New Jersey.

At 99 Carpets, we know homeowners and business owners want clear, direct answers before scheduling an estimate or choosing an installer. This FAQ page explains exactly how our mobile carpet showroom works, what we provide, and what you can expect when working with our professional carpet installation and custom stair runner team.

Quick answer for homeowners

99 Carpets provides free in-home estimates, mobile carpet samples, carpet sales, full installation, carpet stretching, repairs, removal, custom stair runners, and commercial carpet service throughout key New Jersey counties. Call (201) 951-0681 or request a free estimate to schedule your mobile showroom visit.

Estimates, Sourcing, & Booking Process

Do you offer free in-home carpet estimates in New Jersey?

Yes. 99 Carpets offers completely free in-home carpet estimates. We bring our mobile carpet showroom directly to your door so you can match real carpet samples, colors, and textures against your actual home lighting and walls. We proudly serve homeowners and commercial properties throughout Union County, Middlesex County, Essex County, and Monmouth County, NJ, including Carteret and surrounding communities.

What types of carpet styles, textures, and major brands do you offer?

Our mobile showroom carries an extensive, curated selection of high-quality residential and commercial carpet types. We supply top industry-leading brands known for innovation and durability, including Mohawk with SmartStrand technology, Shaw Floors, Dream Weaver, Stanton, and Anderson Tuftex. Depending on your aesthetic and durability goals, you can choose patterned and geometric carpets for custom stair runners, plush cut-pile carpet for bedrooms and living areas, and Berber or chunky loop carpet for high-traffic family rooms, hallways, and basement spaces.

Do I need to buy materials myself, or does 99 Carpets supply everything?

We are a turnkey, full-service flooring company. We supply everything needed for a flawless finish, including carpet rolls or custom runners, premium tack strips, transitions, and heavy-density padding. You do not need to run to a hardware store or worry about ordering measurements; our mobile showroom handles the sourcing entirely.

How do I book an installation and handle payments?

We make the entire process fast and seamless. Once you select your carpet style and padding during our free in-home estimate, we can calculate your exact total cost instantly on-site. Right then and there, you can digitally sign your professional carpet installation agreement, place your carpet order, and securely schedule your installation date at the same time as your measurements. For your convenience, we accept all major credit cards for your deposit and final payment.

Are there any active discounts or promotions at 99 Carpets?

Yes. We are currently offering a digital promotional discount of 5% off new carpets for any installation project booked with us. This exclusive online promotion is valid for all installations scheduled through July 30, 2026.

How quickly can installation be scheduled?

Because we calculate your exact total cost instantly and place your carpet order during your in-home measurement, we eliminate administrative delays. Depending on the specific material availability, we can often schedule your actual installation within just a few days of your order.

Custom Stair Runners & Specialized Services

What specific carpet services do you provide?

We are a full-service flooring provider. 99 Carpets provides new carpet sales, professional carpet installation, old carpet and padding removal, carpet repair, and mechanical carpet stretching to fix wrinkles or bumps. We also specialize in custom hallway runners, carpet binding, and intricate stair runner installations.

Do you specialize in custom stair runner installation and stair wrapping?

Yes, custom stair work is our specialty. We excel at installing complex patterned carpets, including herringbone layouts and medallion designs. Our team handles precise pattern matching and high-end stair wrapping services, fully wrapping the carpet around the nose of each step, to give your staircase a flawless, tailored architectural finish with clean edges.

Can you install a stair runner on staircases with landings, pies, or turns?

Yes, absolutely. Installing carpet runners on pie-shaped steps, platforms, or staircases with 90-degree turns requires expert precision. We specialize in custom pattern matching and advanced geometrical layouts, ensuring that patterns like herringbone or medallions flow seamlessly and look continuous, even around sharp turns and landings.

Materials, Logistics, & Maintenance

What kind of carpet padding do you use?

Our standard choice for residential durability is a premium 8-pound heavy-density padding, which provides excellent support underfoot and significantly prolongs the life of your carpet. For busy households, we also provide high-performance upgrades, including spill-proof, lifeproof, and moisture-resistant paddings that prevent pet accidents or liquids from soaking into the subfloor.

What is the best carpet and padding option for homes with pets?

For households with dogs or cats, we highly recommend selecting a durable, loop-free carpet, such as a cut-pile or plush texture, to prevent claws from snagging. To maximize protection, we pair this with upgrade options like moisture-resistant, lifeproof, or spill-proof padding. This combination helps prevent pet accidents and liquids from soaking into the subfloor, making cleanup easier and preventing lingering odors.

Do you offer carpet repair or carpet stretching?

Yes. If your existing carpet has ripples, bumps, bubbles, or loose areas, we offer professional carpet stretching using specialized power stretchers to pull the carpet tight and prevent premature wear. We also perform seamless carpet repairs for patches, burns, or frayed seams.

Do you move furniture and remove old carpet?

Yes, we provide full-service preparation. We handle old carpet and padding removal and disposal for you. We are also happy to move standard furniture items out of the rooms before installation begins; we just recommend confirming any heavy, delicate, or specialty furniture pieces during your initial estimate.

Do you handle commercial carpet projects?

Yes. In addition to residential homes, 99 Carpets provides commercial-grade carpet installation for local offices, retail shops, rental properties, and business spaces throughout our New Jersey service counties.

Do you offer emergency carpet services?

Yes. If a sudden flood, pet damage, or severe pulling has left your carpet unanchored or dangerous to walk on, we offer emergency carpet repair services. Contact us directly to check our immediate availability.

Are your carpet installations guaranteed?

Absolutely. Every single job completed by 99 Carpets comes backed by our professional installation and customer satisfaction guarantee. We take immense pride in our workmanship, especially our intricate stair runners, and ensure the job is done perfectly before we consider it complete.

Still have questions or ready to book your mobile showroom visit?

Contact 99 Carpets today to schedule your free in-home estimate and get expert guidance for carpet installation, custom stair runners, carpet repair, carpet stretching, padding choices, and more.

Request a Free In-Home Estimate

Copyright 2026 99 Carpets | All Rights Reserved | Privacy Policy
Copyright 2026 99 Carpets
All Rights Reserved | Privacy Policy